Reviews
Annual reviews
Typically held in March
We use the reviews app to write reviews for each other
Suggest a level for the reviewee
Mid-year reviews
Typically held in September
Written on google docs, or gitlab, or the reviews app
For mid-year unlike final year reviews, no levels are given; this is the time to give feedback without it having any impact on level or salary
Guidelines
Try to write reviews for everyone if possible
Definitely write reviews for people you have worked with closely
Ideally, nothing in the review is a surprise to the reviewee
Please feel free to have a conversation (in writing) on the feedback given. The idea is for this to be an open conversation among us
Incorporate client feedback (where available) in your self review
Client reviews offer useful insight that we can learn from
At the same time, we understand that it is difficult to compare reviews across clients as there is no common frame of reference
We also recognise that our clients may not prioritise the same things we do
We account for these factors in our reviews as well as level discussions
There is a short discussion (~30 minutes per person) to clarify any outstanding questions, summarise the reviews and note down actionable feedback. This generally happens over two days
We often recommend the retrospective starfish model for giving feedback. Basically think in terms of what someone should
start doing
do more of
keep doing
do less of
stop doing
This is more a guideline than anything else. The format doesn't really matter, free-flowing text is perfectly fine. Be honest, and professional. While critical feedback is great, a pat on the back is just as welcome, so don't forget to highlight the positives!
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